Returns & Exchanges
Custom Orders
Because every item is made to order specifically for you, we are unable to accept returns or exchanges for custom products unless the item arrives defective or we made an error on your order.
Defective or Incorrect Items
If you received a defective item or we made a mistake, please contact us within 7 days of delivery at hello@yourbrand.com with your order number and photos of the issue. We will replace the item at no cost to you.
Non-Custom Items
Non-custom items may be returned within 30 days of delivery in original, unworn condition. Please contact us to initiate a return.
Refunds
Approved refunds are processed within 5–7 business days back to your original payment method.