退款政策

REFUND POLICY

Custom Orders All custom-printed items are made to order. Because each item is produced specifically for you, we do not accept returns or exchanges on custom orders unless the item is defective or we made an error.

Defective or Incorrect Items If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at zxl8717@gmail.com with your order number and photos of the issue. We will replace the item or issue a full refund at no cost to you.

Non-Custom Items Non-custom items may be returned within 30 days of delivery in original, unworn, and unwashed condition. Return shipping costs are the responsibility of the customer.

Refund Processing Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges We only replace items if they are defective or damaged. For size exchanges on non-custom items, please contact us at hello@yourbrand.com.